Delete your Numivita account

Last updated: 19 October 2026 · Català · Español

1. From the app (immediate)

1. Log in at numivita.com/app or in the installed app.
2. Open ⚙️ Settings (on a phone, from the ☰ menu).
3. Under Danger zone, tap “🗑️ Delete account”.
4. Type your email to confirm and tap “Delete permanently”.

Your account and data are erased instantly. This cannot be undone: if you want to keep anything, export it first (a .json copy from the app itself).

2. Without the app (by email)

Write to support@numivita.com from the address you signed up with, with the subject “Delete my account”. If you can no longer use that address, we will ask for some way to confirm the account is yours. We will delete it within 30 days at most (usually much sooner) and confirm by email.

3. What is deleted

• Your account: email, name, password or Google sign-in, and your plan (Free/Trial/Pro).
• All your dashboard data: income, expenses, savings, goals, your business, notes, collections and every other module.
• The passwords stored in the Accounts module (already encrypted in your browser).
• The photos and files you uploaded.
• Your membership of a shared household and the lists you shared.

4. What is kept, and for how long

• Encrypted backups (one every night, only used to restore the service after a failure): your data may remain in them for up to 30 days and files for up to 7 days; after that they disappear on their own.
• Technical error reports (Sentry), linked to the account's internal ID, not your email: 90 days at most.
• An irreversible, encrypted fingerprint of your email (not the email itself), so the free trial cannot be repeated by deleting and re-creating the account.
• If your plan was ever changed manually, the internal record of that change (internal ID and plans, no email).
• Pro invoices, if you paid for it: Lemon Squeezy, who sold it to you, keeps them for as long as the law requires.

Important: deleting your account does not cancel your Pro subscription. If it is active, cancel it first from Settings → Account → Subscription (or from the Lemon Squeezy email) so you are not charged again.

More details in the Privacy Policy.

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